Delivering on our promise, so you can deliver on yours

Putting the customer first for us goes beyond simply delivering products for you. We know that you have your own reputation to uphold and that we are a critical link in the chain. We will take the time to get to know you and work with you to offer the best solutions to match your customer demands, budgets and time-scales.

Customer

Everything we do is focussed around the customer – our customer (you) AND yours. We know that no two jobs are the same and because we’re independent it allows us to respond and react quickly as your customer requirements change. No big company bureaucracy, just the freedom to work with customers in a way that works for you.

Our central England base is no accident. We’re here to support local communities of electrical contractors with great value product and services. It’s also where we call home.

Expectations

Timing in our industry is critical. That’s why we place such a premium on efficiency and designed the way we work to meet your expectations. From opening our doors at 6.30am to our guaranteed delivery times, we are there for you when you need us most.

We also have high expectations for ourselves. We only employee the best and we offer all our staff a stake in our success. So it’s in everyone’s interest to get things right first time, every time.

Delivered

We’re all about people. People who are committed to delivering quality products and exceptional customer service. Our experienced team is encouraged to listen and advise because they know their stuff.

We have autonomy built into the core of how we work. We focus on getting the right outcomes for you and reward our people for this.

We get things delivered, and deliver things well.

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